Senior Investigator Systemic Improvement Investigations | Wellington
|Position Type:||Permanent Full Time|
|Attachments:|| 2018 Senior Investigator Systemic Improvement Investigations JD.pdf (PDF, 461KB)
|Application Close Date:||26-Jan-2020|
Senior Investigator Systemic Improvement Investigations
- Pursue systemic improvement in the public sector
- Use your monitoring, investigative, arbitration or mediation experience
- Great opportunity based in Wellington
Here at the Ombudsman, we are about fairness for all. We handle complaints against government agencies and undertake investigations and inspections. Good administration is encouraged by providing feedback and training to agencies. We have a friendly and collaborative environment where our people enjoy interesting and challenging work and are passionate about what they do.
The Chief Ombudsman considers that there should be a focus on significant issues and systemic concerns in order to contribute to overall improvement in standards of administrative conduct within the public sector.
Senior Investigators are responsible for leading systemic improvement investigations in accordance with the team work programme and assisting the Manager with the scoping, planning, investigating, reporting, delivery and monitoring of outcomes of these investigations. In this role you will work collaboratively with a team and various stakeholders on complex investigations. The circumstances will often be challenging, requiring you to be agile and flexible in your approach to the investigation, teamwork, and relationship building. You will be a person who adapts quickly to a changeable environment enabling you to produce unique solutions under pressure. You will also be required to assist with practice development and training and mentoring staff.
What you will bring:
- A legal or other relevant tertiary qualification;
- At least 3-5 years experience in undertaking and leading complex investigations, information gathering and analysis;
- Experience in undertaking research and analysis and conducting interviews to obtain key information;
- Demonstrated understanding of current New Zealand public sector practice, the context in which public sector agencies operate, and the challenges they face;
- Demonstrated excellent interpersonal, influencing and relationship management skills with the ability to build credibility with a range of stakeholders (internal and external), including senior level managers;
- A proven ability to recognise and understand key Māori, disability and other cultural and human rights concepts, including the Treaty of Waitangi;
- Experience in mentoring, guiding and training staff;
- Be a team player, with a collaborative approach to work;
- Demonstrated excellent analytical and problem solving skills at a senior level;
- Excellent verbal and written communication skills (including report writing);
- Exceptional organisation, project planning and prioritisation skills and ability to deliver to deadlines in a high pressured environment;
- Proven ability to work well under pressure and be flexible in your approach to teamwork and investigation techniques.
So, if you have a passion for helping people and want to be part of fulfilling our purpose of fairness for all, go ahead, have a read of the job description, and apply now!
Depending on skills and experience, the salary is expected to be $94,000 to $124,000.
Applications Close 5pm Sunday 26 January 2020.
You will need to register through our online career centre, complete our application form, and upload your CV and cover letter. For further information please contact the recruitment team email@example.com.
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.