Manager, Project Management Office (PMO) | Wellington

Job Description

Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman

The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.

Mō tō mātou tira – About the team

Following a review of the ICT function the Chief Ombudsman has decided to set up a new Project Management Office team to ensure there is a continuous improvement focus on project management standards, tools and practices across all technology enabled initiatives.

The small PMO team engages specific temporary resources and works closely with the newly established Digital and Technology team and our technology partners to deliver prioritised projects. The PMO team values the importance of understanding the business needs through sound business analysis and ensuring the solution is ready for implementation though effective testing prior to deployment. A normal day revolves around engaging with key stakeholders, monitoring risks, issues, planning for change, project coordination and quality reporting.

The PMO team is part of the Corporate Group.

Our groups' whakatauki is:

        Ehara taku toa i te toa takitahi, engari he toa takitini.

        Success is not the work of one, but the work of many.

Mō te tūranga - About the role

This role will help us bring discipline and quality to our project management journey.

The Manager PMO role has strategic oversight, implementation and coordination of all technology enabled project management activities across the Office.

Provides leadership and guidance to the PMO and the multi-disciplinary professionals. This includes preparing and presenting updates to the relevant project/ governance board or committee.

The role needs to establish and maintain relationships with relevant stakeholders, evaluate any gaps to assist in mentoring and training staff in the ways of best practice, and embed a continuous improvement practise across the Office.

You'll be supported by a collaborative and cohesive group of corporate managers and their teams and your own PMO team.

He kōrero mōu – About you

This role would ideally suit someone with a track record of successful IT project management from needs analysis and planning to embedding change and who can demonstrate a passion for continuous improvement and is confident in advising governance boards and questioning stakeholders so that risks, issues and challenges get resolved and projects deliver the benefits expected.

To be successful in this role you will have:

• significant project management experience including leading a PMO or IT project teams backed by strong experience as a Project or Programme Manager leading projects from planning through to delivery
• Project Management Professional (PMP) certification or understanding and preferably certification in P3M methodologies, such as PRINCE2, MSP, MOP, etc
• experience leading and embedding organisational change
• proven people management skills
• the ability to collaborate and achieve collective goals

Te painga o te mahi tahi me mātou - Our benefits, what we offer

Becoming part of an exceptional team in a future focussed organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.

• Genuine career progression opportunities and professional development through training and mentoring by senior members of your team
• Flexible working options
• Competitive remuneration
• Three extra Annual Leave days after 12 months of employment
• Onsite gym and personal trainer, free to all employees
• Three paid office holidays between Christmas and New Year
• Employee Assistance Programme (EAP)
• Health checks and eye wear allowances

Me pēhea te tono - How to apply

To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email [email protected].

All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.

As the Ombudsman's role is to provide “fairness for all” New Zealanders, it is important that our staff represent New Zealanders. We value your individuality and how you can contribute to the work of the Ombudsman and our team. We encourage applicants from all walks of life.

Depending on skills and experience the salary is expected to be between $127,676 to $167,575 with $159,595 being the mid-point.

Please note that the interviews for this role are likely to be scheduled mid May 2025.  However applications will be looked at as they are received and you may be invited to discuss your application earlier.

This role is based in Wellington, we are unable to consider 100% remote working for this role.

Applications close 5pm, 2 May 2025