Recruitment Advisor | Wellington

Job Description

Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman

The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.

He wā tino pai ki te hono mai ki tō mātou tari - It's a great time to join our office

Public confidence in government institutions is under pressure. The Office of the Ombudsman in a constitutionally independent role critical to the success of good administration. Demand for our services is growing and New Zealanders need us to show up in new ways and be more accessible and impactful.

We have just completed a significant organisational transformation, and we are evolving the organisation to have greater impact. This is a new way of working where kaimahi are genuinely empowered, collaboration is real, leadership is visible and values-driven, and where the people doing the work can see their input shaping the direction of the organisation

Mō tō mātou tira – About the team

The role sits within the People Enablement team, which delivers expert HR, recruitment, health and safety advice, employment relations support, and organisational development services. As part of the People and Capability group we work alongside the Learning and Capability function to ensure our people have what they need to thrive.

Mō te tūranga - About the role

As Recruitment Advisor, you'll be the go-to person for end-to-end recruitment across the Office for the duration of this fixed term role. You will be the go-to person for hiring managers and candidates alike — guiding managers through the process, ensuring every candidate has a positive and engaging experience, and keeping things moving in a busy environment.

You will manage our Applicant Tracking System (Springboard), build relationships with agencies and providers, and contribute to making our recruitment more inclusive and reflective of te ao Māori. This is a hands-on, high-ownership role where your work will have a visible and immediate impact.

This is a fixed term role to cover for parental leave, until early February 2027.

Key responsibilities include:

• Providing advice and coaching to hiring managers across all stages of recruitment and selection
• Leading end-to-end recruitment activity: from advertising and screening through to offer documentation
• Serving as the primary point of contact for candidates, ensuring they are well-informed and engaged throughout
• Managing and developing our Applicant Tracking System (Springboard) and other recruitment tools
• Building and maintaining relationships with recruitment agencies and external providers
• Analysing recruitment data and contributing to reporting for the Senior Leadership Team
• Contributing to process improvement to make our recruitment more inclusive and reflective of te ao Māori

He kōrero mōu – About you

To be successful in this role you will have:

• Experience in an end-to-end recruitment role, ideally within the public sector
• Confidence advising and partnering with managers at all levels
• Strong organisational skills and the ability to manage competing priorities in a busy environment
• Excellent communication skills (written, verbal, and interpersonal)
• A genuine commitment to diversity and inclusion in recruitment
• Experience with Applicant Tracking Systems (experience with Springboard is an advantage but not required)
• A relevant tertiary qualification or equivalent experience

Te painga o te mahi tahi me mātou - Our benefits, what we offer

Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.

• A collaborative, values-driven team and workplace
• Flexible working options
• Competitive remuneration
• Onsite gym and personal trainer, free to all employees
• Three paid office holidays between Christmas and New Year
• Employee Assistance Programme (EAP)

Me pēhea te tono - How to apply

To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email [email protected].

All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.

As the Ombudsman's role is to provide “fairness for all” New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.

Depending on skills and experience the salary is expected to be between $95,810 and $125,750, with the midpoint being $119,762.

This role is based in Wellington. Please note we are unable to consider 100% remote working for this role.

Applications close 5pm, 21 June 2026